Who We Help

Property Managers

Streamlined claim handling for property managers overseeing multi-unit and portfolio assets.

Property managers juggle multiple units, owners, vendors, and tenant expectations after a loss. We streamline claim handling for multi-unit residential and commercial portfolios with one point of contact from inspection through settlement — and we document scopes that match how your buildings will actually be repaired and re-permitted.

Public Adjuster Help for Property Manager Insurance Claims

Property managers need claim help that keeps owners, tenants, vendors, and insurers aligned. We build insurance claim files for Florida property managers that explain damage by building, unit, common area, and repair phase.

  • Insurance claim help for property managers overseeing apartments, retail, warehouses, hotels, HOA/condo communities, and mixed portfolios
  • Owner-ready summaries that separate structure, contents, tenant improvements, loss of rents, and business interruption
  • Vendor and access coordination so carrier inspections do not miss occupied units or common systems
  • Supplement support when tear-out, permits, or contractor scopes reveal additional damage

Portfolio Claim Support

Efficient advocacy for managers overseeing scattered sites, garden-style apartments, and mixed-use assets.

  • Multi-unit water losses with shared plumbing or roof systems
  • Storm events affecting roofs, parking, and common areas across a portfolio
  • Fire and smoke damage spanning multiple suites or floors
  • Owner reporting with clear dollar totals and line-item summaries

Tenant Coordination and Access

Claims stall when adjusters cannot inspect occupied units. We help structure access schedules that keep tenants informed and documentation complete.

  • Unit-by-unit photo and moisture documentation
  • Common area and building envelope inspections
  • Communication templates for tenant notices and insurer appointments
  • Habitability and displacement tracking where policies provide loss-of-rents coverage

Permits Across Managed Properties

Your portfolio may span multiple cities and counties, each with different building departments. Insurance files should reflect that reality.

  • Separate permit paths for incorporated versus unincorporated addresses
  • Roof permits on multi-building communities filed per structure or phase
  • Mechanical and electrical permits when shared systems serve multiple units
  • Contractor coordination so owner-approved scopes match what carriers funded
Client Stories

What Property Managers Say

Verified Google reviews from Florida clients and partners who worked with our public adjusters.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Baypillar Restoration
    Business 5 out of 5 stars

    I had the pleasure to work with Sam and Joe after hurricane Milton, they were very knowledgeable and helpful! I highly recommend “Your Claim Hero “

  • Sb Pro Roofing
    Business 5 out of 5 stars

    Samantha and her team are always the people I send my clients to when they have insurance claims that need to be delt with. They care, and they want to make sure your life easier.

  • Jc Baldwin Llc
    Business 5 out of 5 stars

    Working with Joe has been fantastic! He's truly trustworthy and knowledgeable. I highly recommend him!

  • Accurate Electric Llc
    Business 5 out of 5 stars

    This team is amazing! They deal with difficult issues very well. Give them a call.

  • Bobby Roberts
    5 out of 5 stars

    We can't thank Samantha and Joe enough for the outstanding job they did helping us navigate our hurricane insurance claim. After the storm, we were overwhelmed by the damage to our property and the complicated process of dealing with our insurance company. From the very beginning, Samantha stepped in with professionalism, knowledge, and genuine care for our situation. Joe's team took the time to inspect every detail of the damage, handled all the paperwork, and communicated directly with the insurance company so we didn’t have to. Thanks to their expertise, we received a settlement that was significantly higher than what was originally offered enough to truly restore our home. We always felt like we had someone in our corner advocating for us. If you're ever dealing with a property loss, especially from a hurricane, we highly recommend. They made a difficult situation much more manageable and got us the results we needed. Thank you again for everything!

  • Audrey Evans
    5 out of 5 stars

    We had an excellent experience with Your Claim Hero! Elijah did a great job detailing all the problems with our house—he was personable, thorough, and very helpful in explaining the process. Joe was wonderful during the negotiation and mediation. We had been trying for almost 3 years on our own with no luck from our insurance company, but they got it done quickly and secured way more than we ever expected. The whole process was smooth and stress-free for us. If we ever have an issue again, they will be our first call. Thank you so much for everything!

  • Brian Klauser
    5 out of 5 stars

    Joe, Amy, and the entire team at Your Claim Hero are hands down the best public adjusters I have ever met. They fought my insurance company all the way to the finish line and saved me tens of thousands of dollars out of pocket. Their communication was clear and consistent, their professionalism unmatched, and their dedication to my case was second to none. I truly couldn’t have asked for a better team to be in my corner. If you ever need a public adjuster, look no further than Your Claim Hero.

  • Ryan Kearns
    5 out of 5 stars

    Elijah Long made a tough insurance claim feel easy. He’s knowledgeable, responsive, and truly goes to bat for his clients.

  • Kaylee Taylor
    5 out of 5 stars

    Amazing Team! 5 stars, Your Claim Hero gets it done!

  • Dan Alvarez
    5 out of 5 stars

    Great team!! Outstanding performance going against insurance companies

  • Albert
    5 out of 5 stars

    I've had a fantastic experience with Elijah. He's incredibly easy to work with and is very knowledgeable.

  • Amy A Johnson
    5 out of 5 stars

    Joe and team is fantastic! Communication is amazing and claim was settled faster than I thought it would be !

  • Ryan Mckeel
    5 out of 5 stars

    Joe and his team really go the extra mile for you. They make you feel very comfortable and confident that you’re in good hands! Couldn’t recommend your claim hero enough to anyone that needs to file a claim AND maximize compensation

  • Mrlearnmesomething
    5 out of 5 stars

    Immense gratitude for Joe and his team for all that they do. The feeling of having someone on your side and supporting you through a tragedy is something that can't be fully described. They really made sure I was taken care off and that I got what I needed to start moving forward again. I am forever grateful.

  • Raul Garcia
    5 out of 5 stars

    Your Claim Hero helped me with my fire damage claim in Sarasota and made the whole process much easier. They were helpful, responsive, and knew what they were doing. I’d definitely recommend them to anyone dealing with property damage in Florida.

  • Anthony Golembiewski
    5 out of 5 stars

    Helped me with my processes for my second propety in Flordia, Joe was a life saver, hands on, and so helpful through the while process. Would recommend!

  • Cameron Letson
    5 out of 5 stars

    I had a great experience with Your Claims Hero. They made the entire roofing insurance claim process simple, kept me informed every step of the way, and helped me get money from my claim that I likely wouldn’t have received on my own. They were professional, responsive, and fought for a fair outcome. I highly recommend them to anyone dealing with an insurance claim. Joe and team were great!

  • Bailey Stevens
    5 out of 5 stars

    Met with Joe and you can really tell he knows the insurance process and takes the time to walk you through it. Looking forward to working with him and his team

  • Flo
    5 out of 5 stars

    Elijah is honest, upfront, and truly cares about helping his clients through difficult situations. If you have mold, water damage, or any restoration concerns, that's the time to get Elijah involved. He takes the time to walk you through every step of the process, making it simple, clear, and stress-free. His communication, expertise, and integrity set him apart. If you're facing a restoration issue, Elijah is the person you want on your side.

  • David
    5 out of 5 stars

    5 stars is not enough for this team. Elijah, Samantha, Joe are knowledgeable and very transparent through the process. These people are the equivalent of the "Morgan & Morgan For the People" of their industry. I highly, highly recommend their service.

  • Savannah Seals
    5 out of 5 stars

    I cannot say enough good things about my public adjuster, Joe Soifer. From start to finish, he was absolutely amazing. His communication was consistent, clear, and reassuring throughout the entire process, and he always stayed on top of every detail of my claim. Joe’s dedication to his work truly shows. He went above and beyond to make sure everything was handled properly, and thanks to his expertise and persistence, my insurance claim was approved. That outcome wouldn’t have been possible without his guidance and hard work. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping their clients, I highly recommend Joe Soifer. He made what could have been a stressful process feel smooth and manageable. Thank you Joe!!!!!!!

  • Lori Feagle
    5 out of 5 stars

    Your claim Hero was wonderful. Without their help I wouldn’t have had any luck with my claim. The guides me every step of the way.

  • Sean Yarbrough
    5 out of 5 stars

    Joe and his team did an excellent job throughout the mediation process. The mediator himself was impressed with how thorough and professional Joe was during the mediation conference. We are very pleased with our service and the outcome we experienced. Thanks, Joe!

  • Sam Wax
    5 out of 5 stars

    Elijah is amazing with his clients. He goes above and beyond making sure his clients are well taken care of. He is knowledgeable and genuinely cares!

Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim

Frequently Asked Questions

Can you handle claims across multiple properties in one storm?

Yes. We work with management companies on single-building losses and regional events that hit entire portfolios, with consolidated reporting for ownership.

Who is your client — the manager or the owner?

The property owner or ownership entity engages us on the insurance claim. We coordinate day-to-day through your management team when that is how the account operates.

Can you help when only some units were damaged?

Yes. We document affected units individually while capturing shared systems — roofs, risers, parking structures — that belong in the master claim scope.

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24/7 Claim Hotline Talk to a real adjuster, not a call center.
(833) 724-4376
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Claim Help for Property Managers

Tell us about your property and claim, and we'll review your situation at no cost.

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