Who We Help

Homeowners

Residential public adjusting for Florida homeowners dealing with property insurance claims.

No recovery, no fee · Licensed Florida adjusters

Joseph Aaron Soifer · Florida PA License #W868228

Your home is likely your largest investment. When disaster strikes, the insurance company has teams working to minimize payouts while you are juggling contractors, temporary housing, and repair decisions. Your Claim Hero levels the playing field for Florida homeowners by documenting the full loss, aligning repair scope with what your building department will actually approve, and negotiating on your behalf from first notice through final payment.

Residential Claims We Handle

From single-family homes and townhouses to duplexes and vacation properties, we advocate for policyholders across Tampa Bay and Central Florida on losses that carriers often undervalue on the first inspection.

  • Hurricane, wind, and storm damage to roofs, openings, and interiors
  • Water leaks, burst pipes, appliance failures, and resulting mold
  • Fire, smoke, soot, and odor remediation throughout the home
  • Roof replacement, matching, and interior rebuild after structural loss
  • Denied, delayed, and underpaid homeowner claims

Permits, Inspections, and Your Insurance Estimate

A common reason homeowners feel underpaid is a gap between what the insurer approved and what the county or city will sign off on. Florida rebuilds often require building permits even for storm repairs, and incorporated cities issue permits separately from unincorporated county departments.

  • Confirm whether your property falls under city or county building jurisdiction before you demo
  • Photograph and document damage before removal so supplements are easier to support
  • Licensed contractor scopes that reflect current building code, not patch repairs that fail inspection
  • Flood-zone properties may need elevation or floodproofing upgrades that basic estimates skip
  • Roof permits, electrical repairs, and HVAC replacements each carry their own inspection path

What We Document on a Home Claim

Insurers respond to evidence. We build a claim file that connects what happened to what it will cost to restore your home properly.

  • Interior and exterior photos with moisture readings where water is involved
  • Line-item estimates for structure, contents, and additional living expense when covered
  • Matching issues for roofing, flooring, and cabinetry when partial replacement looks obvious
  • Hidden damage behind walls, under flooring, and in attic spaces after storms
  • Clear timelines so delays and missed appointments are visible in the file

Why Homeowners Hire Us

You should not have to become an insurance expert while your home is damaged. We handle carrier correspondence, push for timely inspections, and keep your repair scope tied to real-world rebuild requirements.

  • Free claim review with no obligation to hire us
  • No recovery, no fee — we are paid only when we recover funds for you
  • Licensed Florida public adjusters who work for policyholders, not carriers
  • Experience with Tampa Bay and Central Florida permitting practices across counties
Client Stories

What Homeowners Say

Verified Google reviews from Florida clients and partners who worked with our public adjusters.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Bobby Roberts
    5 out of 5 stars

    We can't thank Samantha and Joe enough for the outstanding job they did helping us navigate our hurricane insurance claim. After the storm, we were overwhelmed by the damage to our property and the complicated process of dealing with our insurance company. From the very beginning, Samantha stepped in with professionalism, knowledge, and genuine care for our situation. Joe's team took the time to inspect every detail of the damage, handled all the paperwork, and communicated directly with the insurance company so we didn’t have to. Thanks to their expertise, we received a settlement that was significantly higher than what was originally offered enough to truly restore our home. We always felt like we had someone in our corner advocating for us. If you're ever dealing with a property loss, especially from a hurricane, we highly recommend. They made a difficult situation much more manageable and got us the results we needed. Thank you again for everything!

  • Audrey Evans
    5 out of 5 stars

    We had an excellent experience with Your Claim Hero! Elijah did a great job detailing all the problems with our house—he was personable, thorough, and very helpful in explaining the process. Joe was wonderful during the negotiation and mediation. We had been trying for almost 3 years on our own with no luck from our insurance company, but they got it done quickly and secured way more than we ever expected. The whole process was smooth and stress-free for us. If we ever have an issue again, they will be our first call. Thank you so much for everything!

  • Michael Fletcher
    5 out of 5 stars

    Joe is the best highly recommend...my house flooded called my insurance company they came out and the money the offered wouldn't cover everything found joe through a friend told him my issue came out the next day got me taken care of he got me more than what I needed if I could give 10 stars I would

  • Natalie Cooper
    5 out of 5 stars

    Samantha Cannon did an outstanding job as our public adjuster. She helped us navigate a complex insurance claim after my mother’s home suffered significant damage from Hurricane Milton. Her professionalism, responsiveness, and expertise made a stressful situation much more manageable. Samantha was always available to answer questions and fought to ensure we got the compensation we deserved. I would absolutely use her services again and highly recommend her to anyone dealing with storm damage or insurance claims.

  • Ariadne Miranda
    5 out of 5 stars

    We had a great experience working with Joe and his team. Our patio roof was damaged due to a large tree that fell on it due to Milton. Our insurance company would only cover part of the roof and claimed it did not need to do more than that. For us, this was not advantageous as having half a roof one color and the other half another was not a good look. Joe helped us recover the entire cost of the roof. The process was seamless and Joe and his team were always prompt and professional. I would recommend using Your Claim Hero to anyone who is having issues with their insurance company.

  • Melody Trizis
    5 out of 5 stars

    I had a very positive experience working with Joe as my claims adjuster. In the past, I've dealt with adjusters who seemed more focused on closing claims quickly than on providing real support. However, Joe truly stood out. He went above and beyond to ensure that the damage to my home was thoroughly assessed and addressed. His attention to detail was impressive, and he was exceptionally knowledgeable about the claims process and what I was entitled to. Thanks to Joe's efforts, I felt confident that I was being reimbursed fairly by my insurance company. I highly recommend him to anyone needing a dedicated and thorough claims adjuster.

  • Kitten Nightshade
    5 out of 5 stars

    Joe worked with us to get us the money we needed after Milton hit our house. He's very professional and understanding. The communication was amazing. Making sure what we needed to get our situation handled. Also navigating us through everything. Joe is an amazing man and I highly recommend him to anyone who needs a great professional man to help them with their claims. Thank you for all that you do Joe. Truly an amazing man

  • Moshe Gershuny
    5 out of 5 stars

    My insurance company appraised the damage to my house after hurricane Milton at $200 below our deductible, and sent us a letter that they owe us nothing. Joe was recommended by one of my customers so we contacted him. He put his team to work and six months later we received a substantial settlement from the insurance company. If you are unhappy with your insurance company’s offer, Joe is the man to call. I am in the hurricane impact windows, doors, and shutters. Since last year’s hurricanes I dealt with many homeowners that were unhappy with their insurance companies. Some of them chose the wrong public adjuster and ended up unhappy with results they achieved. Choosing the right adjuster can make all the difference. I sure am glad I chose Joe - he is really a Claim Hero.

  • Nate Paul's
    5 out of 5 stars

    We run our business out of our home, specifically our garage. So when we had a tree fall through it during the last hurricane, it was imperative we get the damages fixed immediately so we didn't lose time or money. Unfortunately, insurance had a different idea. Our claim was severly underpaid even though their first adjuster assessed the damages correctly. When it hit the desk adjuster, the amount was reduced by over $30,000. We hired Your Claim Hero to deal with the insurance company and get the value we needed to make repairs and get our business back online. Within 3 months (maybe less) we had the check in hand that covered the cost of repairs because Joe and his team did such a great job covering every single angle that was needed. I can't recommend this company enough to anyone fighting insurance companies. He's extremely professional, communicative, and on top of everything!

  • Lindsey Grooms
    5 out of 5 stars

    I highly recommend Joe Soifer & Your Claim Hero Public Adjusters! He came through for our family whose home flooded in Hurricane Helene. To anyone who has experienced any type of damage to their home or property, calling Joe before you take a settlement from your insurance company will be the best decision you’ll ever make! He’ll take care of you!

  • Rebecca Domanico
    5 out of 5 stars

    When Hurricane Milton hit, my neighbors massive Oak tree fell across my house causing significant damage to the fence, roof, truss, soffit, ceiling, stucco, and gutter. The shed had the doors tore off and everything was a mess. I put in a claim with insurance and the payout was only enough to cover the cost of the crane removing the tree. I tried fighting it myself but the time it was taking was more than I had and the stress was over the top. I reached out to Joe for help and within minutes of talking to him I felt immediate stress relief simply from handing the problem off to someone else. over the next 3 months he dealt with everything. I got a settlement from the insurance company that covered the replacement of damages. It's a shame insurance companies do this but I'm SO thankful Joe was able to step in and resolve this for me.

  • Artie G
    5 out of 5 stars

    We had some roof damage which a lot caused some interior damage also. We contacted yuki from Distinctive construction do repair our roof since a few of our neighbors have used them and were extremely happy. Yuki and his partner Jason have done a remarkable job through the entire process. I highly recommend this company and their crew. They are top notch. Thank you.

  • Keller Fisher
    5 out of 5 stars

    A fair and knowledgeable public adjusting firm who puts the homeowner first and gets results.

Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim

Frequently Asked Questions

Should I wait for the insurance adjuster before pulling building permits?

Document the damage thoroughly first, but do not assume the insurer’s first estimate will match what your building department requires. We help homeowners understand when permit-driven upgrades belong in the claim scope so you are not stuck funding code-compliant work out of pocket after cashing a check.

My city and county have different permit offices — does that matter for my claim?

Yes. Incorporated cities like Tampa, Clearwater, Orlando, and St. Petersburg issue their own permits. Unincorporated addresses use county building departments. Repair contracts and insurance estimates should name the authority that will inspect the work, or you risk supplements and final inspections that do not line up.

Can you help if I already started repairs?

Often yes, especially when tear-out revealed additional damage or your contractor identified code items the carrier omitted. Bring your estimates, photos, and any permit applications you have filed so we can evaluate supplement options.

Is a public adjuster worth it for a single-family home claim?

Homeowner claims become worth professional help when damage spans multiple rooms, involves roof and interior water together, or when the carrier’s estimate will not cover permitted repairs. We review your file for free and tell you honestly whether advocacy will move the needle.

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(833) 724-4376
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Claim Help for Homeowners

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