Claim Status

New Claim Assistance

Expert help filing a new property insurance claim, from first notice of loss through documentation and carrier negotiations.

(833) 724-4376

No recovery, no fee · Licensed Florida adjusters

Joseph Aaron Soifer · Florida PA License #W868228

Filing a new property insurance claim is time-sensitive and detail-heavy. We help from first notice of loss, documenting damage, preparing estimates, and positioning your file for a fair initial settlement — before gaps harden into denials or underpayments.

Starting a Claim the Right Way

The first two weeks after a loss set the tone for everything that follows. We guide you through reporting, evidence preservation, and scope development.

  • Help drafting clear first notice of loss statements
  • Photo and video documentation before emergency demo
  • Mitigation guidance so you protect the property without destroying evidence
  • Inventory support for contents and business personal property

What We Prepare for the Carrier

A strong opening file reduces back-and-forth and sets a realistic settlement baseline.

  • Independent inspection with moisture readings when water is involved
  • Professional estimate with line items carriers recognize
  • Timeline tracking for adjuster appointments and responses
  • Separate documentation for multiple perils — wind, water, flood — when both apply

Permits and Early Repair Decisions

New claims often go off track when homeowners or businesses pull permits based on an insurer estimate that was never complete.

  • Confirm city or county jurisdiction before major work begins
  • Align contractor bids with what we document in the claim file
  • Flag code-related items early so they are in the first supplement, not an afterthought
  • Coordinate roofing, plumbing, and electrical permits with the overall scope
Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim
Client Stories

Reviews for New Claim Assistance

Verified Google reviews from Florida policyholders who worked with our licensed public adjusters.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Charles Washington
    5 out of 5 stars

    Joe and the team really came through for me after our insurance company some difficulties after we filed a claim. Not only did Joe take us through the process of solving are dilemma but insured that the funding compensated for the work that was required to complete the restoration from hurricane Milton. I highly recommend his services to anyone unfortunate enough to have needed services related to underpayment from their homeowners insurance. Thanks to Joe, Samantha, and Elijah we are extremely grateful

  • Alfonso Guerrero - Johnson
    5 out of 5 stars

    Could not recommend Elijah and the team at YCH more for anyone going through the process of a claim with their insurance. Elijah was knowledgeable, thorough, honest, and cares a lot for the people he’s helping. I truly can’t thank him enough for his help and dedication.

  • Christine Joseph
    5 out of 5 stars

    I was happy to learn about this service from Your Claim Hero. All of the staff was great and Joe did a wonderful job getting my claim through for my roof in a timely manner. Highly recommend them!

  • Justen Vucich
    5 out of 5 stars

    Mr Soifer and his team did a great job with my Hurricane Milton claim both me and my entire family are so greatful for his services. Your Claim Hero deserves 100 stars. Thanks again!

  • Albert
    5 out of 5 stars

    I've had a fantastic experience with Elijah. He's incredibly easy to work with and is very knowledgeable.

  • Jorgie Marshall
    5 out of 5 stars

    The team at Your Claim Hero Public Adjusters is committed to helping residents get the most out of a claim. There is a thorough inspection and no detail is undone. They really took their time to ensure our community felt secure during a disaster. Thank you for helping our community.

Frequently Asked Questions

How much does a public adjuster cost?

We work on contingency, so you pay nothing upfront. We are paid only when we recover additional funds for you. If there is no additional recovery, you owe us nothing.

Can you help if I already filed a claim with my insurer?

Yes. Many clients hire us mid-claim when the insurer's estimate seems low, delays drag on, or supplements are needed for damage that was missed.

Should I call you before or after I report the claim?

Either works, but earlier is better. We can help you report the loss clearly and schedule documentation before the carrier locks in a low initial position.

Can you work with my restoration company on a new claim?

Yes. We coordinate with mitigation vendors so drying, demo, and documentation support the insurance file rather than conflict with it.

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(833) 724-4376
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