Damage Type

Large Loss Claims

Complex high-value commercial and residential losses requiring detailed estimating, BI analysis, and expert advocacy.

No recovery, no fee · Licensed Florida adjusters

Joseph Aaron Soifer · Florida PA License #W868228

Large loss claims involve more than a high repair estimate. They may span multiple buildings, specialized systems, valuable contents, complex operations, or a high-value residence with custom finishes. Your Claim Hero organizes the property, financial, and expert documentation into one coordinated claim strategy so owners and decision-makers can understand the full scope while they focus on recovery.

What Makes a Property Claim a Large Loss

A large loss is defined by complexity as much as value. A single event can affect the building envelope, utilities, equipment, contents, tenants, and operations at the same time, creating many connected scopes that must be documented consistently.

  • Multiple buildings, units, locations, or ownership interests
  • Custom construction, high-end finishes, or historic materials
  • Specialized mechanical, electrical, production, or life-safety systems
  • Extensive inventory, equipment, furnishings, or valuable collections
  • Operational downtime, temporary relocation, or phased reopening

Properties and Losses We Handle

Our documentation approach scales to residential estates, commercial facilities, and portfolios affected by a major fire, storm, water event, or other covered cause of loss.

  • Office, retail, hospitality, industrial, and warehouse properties
  • Apartment communities, condominium properties, and mixed-use buildings
  • High-value homes, estates, and properties with custom interiors
  • Campuses, portfolios, and events affecting several structures
  • Major roof, fire, smoke, water, wind, and equipment-related losses

Site Mapping and Damage Documentation

Large properties can overwhelm a room-by-room inspection. We divide the site into buildings, floors, zones, systems, and cost categories so damage is traceable from photographs and measurements through the final estimate.

  • Building-by-building and room-by-room damage inventories
  • Annotated photographs, measurements, moisture maps, and inspection notes
  • Separation of emergency work, permanent repairs, and unaffected areas
  • Pre-loss records and maintenance information when available
  • A clear record of revisions as hidden conditions are discovered

Building Systems and Specialized Equipment

The visible finish damage may be only one part of a major loss. Roof assemblies, electrical distribution, HVAC, plumbing, controls, elevators, and production equipment often require trade-specific inspection and pricing.

  • Roof, exterior wall, glazing, and waterproofing assemblies
  • Electrical, plumbing, HVAC, fire protection, and building controls
  • Elevators, commercial kitchens, refrigeration, and specialty systems
  • Machinery, production lines, data equipment, and installed fixtures
  • Testing, access, dismantling, and recommissioning needs

Contents, Inventory, and Valuable Property

Contents can become a second major claim inside the building claim. We help create organized schedules that distinguish damaged, salvageable, cleaned, stored, and replaced property.

  • Furniture, fixtures, equipment, and tenant improvements
  • Retail stock, raw materials, finished goods, and stored inventory
  • Electronics, appliances, artwork, and custom furnishings
  • Make, model, quantity, condition, and location records
  • Invoices, purchase records, photographs, and specialist evaluations

Business Operations and Financial Loss

When physical damage interrupts operations, the property and financial sides of the claim must tell the same story. Available business income and extra expense coverage varies by policy, so we coordinate documentation around the actual disruption and recovery plan.

  • Departments, locations, or revenue streams affected by the damage
  • Continuing expenses and temporary operating costs
  • Relocation, outsourcing, expediting, and protective measures
  • Repair milestones tied to reopening or production capacity
  • Coordination with owners, accountants, and operational leadership

Expert and Contractor Coordination

Major claims often involve architects, engineers, restoration teams, specialty contractors, accountants, and equipment vendors. We keep their findings connected to a consistent scope instead of leaving separate reports to compete or create gaps.

  • Site access and inspection coordination across disciplines
  • Comparison of contractor proposals and insurer estimates
  • Clarification of assumptions, quantities, access, and sequencing
  • Integration of specialist findings into the claim estimate
  • Change tracking as demolition or testing reveals new conditions

A Structured Large-Loss Claim Process

We establish a central claim record, prioritize urgent areas, and build the scope in phases. That structure helps the ownership team, contractors, and insurer work from the same current information.

  • Review the policy, property schedule, and known damage locations
  • Inspect and document each affected building, system, and contents category
  • Prepare detailed repair estimates and supporting inventories
  • Coordinate expert findings and financial documentation where needed
  • Present, explain, and update the claim as the recovery develops

When the Initial Scope Is Incomplete

An early estimate may miss concealed damage, specialty trades, access costs, equipment testing, or the effect of work across an occupied property. We compare the existing claim file with current site conditions and identify documented gaps without assuming that every policy covers every cost.

  • Uninspected buildings, rooms, roofs, or exterior elevations
  • Omitted demolition, access, protection, and restoration steps
  • Generic pricing applied to custom or specialized materials
  • Equipment or contents listed without adequate evaluation
  • Operational impacts that do not align with the repair sequence
Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim
Client Stories

What Clients Say About Large Loss Claims

Verified Google reviews from Florida homeowners and businesses with similar property damage claims.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Audrey Evans
    5 out of 5 stars

    We had an excellent experience with Your Claim Hero! Elijah did a great job detailing all the problems with our house—he was personable, thorough, and very helpful in explaining the process. Joe was wonderful during the negotiation and mediation. We had been trying for almost 3 years on our own with no luck from our insurance company, but they got it done quickly and secured way more than we ever expected. The whole process was smooth and stress-free for us. If we ever have an issue again, they will be our first call. Thank you so much for everything!

  • Brian Klauser
    5 out of 5 stars

    Joe, Amy, and the entire team at Your Claim Hero are hands down the best public adjusters I have ever met. They fought my insurance company all the way to the finish line and saved me tens of thousands of dollars out of pocket. Their communication was clear and consistent, their professionalism unmatched, and their dedication to my case was second to none. I truly couldn’t have asked for a better team to be in my corner. If you ever need a public adjuster, look no further than Your Claim Hero.

  • Ryan Kearns
    5 out of 5 stars

    Elijah Long made a tough insurance claim feel easy. He’s knowledgeable, responsive, and truly goes to bat for his clients.

  • Kaylee Taylor
    5 out of 5 stars

    Amazing Team! 5 stars, Your Claim Hero gets it done!

  • Dan Alvarez
    5 out of 5 stars

    Great team!! Outstanding performance going against insurance companies

  • Albert
    5 out of 5 stars

    I've had a fantastic experience with Elijah. He's incredibly easy to work with and is very knowledgeable.

  • Amy A Johnson
    5 out of 5 stars

    Joe and team is fantastic! Communication is amazing and claim was settled faster than I thought it would be !

  • Ryan Mckeel
    5 out of 5 stars

    Joe and his team really go the extra mile for you. They make you feel very comfortable and confident that you’re in good hands! Couldn’t recommend your claim hero enough to anyone that needs to file a claim AND maximize compensation

  • Mrlearnmesomething
    5 out of 5 stars

    Immense gratitude for Joe and his team for all that they do. The feeling of having someone on your side and supporting you through a tragedy is something that can't be fully described. They really made sure I was taken care off and that I got what I needed to start moving forward again. I am forever grateful.

  • Anthony Golembiewski
    5 out of 5 stars

    Helped me with my processes for my second propety in Flordia, Joe was a life saver, hands on, and so helpful through the while process. Would recommend!

  • Bailey Stevens
    5 out of 5 stars

    Met with Joe and you can really tell he knows the insurance process and takes the time to walk you through it. Looking forward to working with him and his team

  • David
    5 out of 5 stars

    5 stars is not enough for this team. Elijah, Samantha, Joe are knowledgeable and very transparent through the process. These people are the equivalent of the "Morgan & Morgan For the People" of their industry. I highly, highly recommend their service.

  • Savannah Seals
    5 out of 5 stars

    I cannot say enough good things about my public adjuster, Joe Soifer. From start to finish, he was absolutely amazing. His communication was consistent, clear, and reassuring throughout the entire process, and he always stayed on top of every detail of my claim. Joe’s dedication to his work truly shows. He went above and beyond to make sure everything was handled properly, and thanks to his expertise and persistence, my insurance claim was approved. That outcome wouldn’t have been possible without his guidance and hard work. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping their clients, I highly recommend Joe Soifer. He made what could have been a stressful process feel smooth and manageable. Thank you Joe!!!!!!!

  • Lori Feagle
    5 out of 5 stars

    Your claim Hero was wonderful. Without their help I wouldn’t have had any luck with my claim. The guides me every step of the way.

  • Sean Yarbrough
    5 out of 5 stars

    Joe and his team did an excellent job throughout the mediation process. The mediator himself was impressed with how thorough and professional Joe was during the mediation conference. We are very pleased with our service and the outcome we experienced. Thanks, Joe!

  • Sam Wax
    5 out of 5 stars

    Elijah is amazing with his clients. He goes above and beyond making sure his clients are well taken care of. He is knowledgeable and genuinely cares!

  • Krista Brooks
    5 out of 5 stars

    I have had the distinct honor and privilege to partner with Your Claim Hero Public Adjusters! Samantha was excellent to work with! She is a true professional and a strong advocate for your need! Look no further than Your Claim Hero! Ask for Samantha, she'll take excellent care of you!

  • Arlena Petrivelli
    5 out of 5 stars

    Elijah long is incredible with client communication and proficiency. Ive heard many horror stories about insurance companies refusing to pay out homeowners policies when disaster strikes. Now I have the perfect contact for my future real estate clients!!!

  • Sb Pro Roofing
    Business 5 out of 5 stars

    Samantha and her team are always the people I send my clients to when they have insurance claims that need to be delt with. They care, and they want to make sure your life easier.

  • Leah Jurges
    5 out of 5 stars

    Joe was very helpful and responsive. It's always great to hear an understanding voice on the phone. They answer live, no AI! Thanks again for everything! Quick responsive service!

  • Todd Campbell
    5 out of 5 stars

    Working with Elijah is such a pleasure! It can be stressful dealing with insurance companies, but Elijah does everything under the sun to make the process easy and stress free.

  • Jerold Strahan
    5 out of 5 stars

    I can’t say enough great things about Elijah Long with Your Claim Hero. He has taken incredible care of my clients, and his communication, follow-through, and professionalism are truly next level. Elijah has honestly restored my faith in public adjusters. If you’ve ever felt that public adjusters weren’t a good fit because of past experiences—missed calls, empty promises, or lack of action—take a moment to call Elijah. He will absolutely shift your perspective back to a positive one. He separates himself from all the other “pesky” public adjusters who overpromise and underdeliver. What really stood out to me was when Elijah stepped in to help one of my clients right before leaving on a trip. He took time out of his afternoon, immediately went into work mode, and handled the situation without hesitation. That level of dedication made a huge difference for both me and my client. If you’re looking for someone who actually does what they say they’re going to do and truly advocates for the client, Elijah Long is the real deal.

  • Jordan Howard
    5 out of 5 stars

    Elijah has been extremely helpful through my claim process and his communication is great!10/10 recommend using Elijah at Your Claim Hero!

  • Teresita Villamil
    5 out of 5 stars

    Extremely trustworthy and professional public adjuster. Took the time to explain every step, handled the details with care, and made a stressful situation much easier to navigate. I felt confident knowing I was in good hands.

Frequently Asked Questions

What qualifies as a large loss claim?

There is no universal dollar cutoff. A claim may require large-loss handling because it involves several structures, specialized systems, extensive contents, operational downtime, custom residential finishes, or many experts and contractors working at once.

Do you handle both commercial and residential large losses?

Yes. We assist owners of commercial facilities, multi-family properties, portfolios, and high-value residences. The documentation plan is tailored to the property, the damage, and the coverages available under the policy.

Can one claim include several buildings or locations?

It can, depending on the policy and scheduled property. We organize each building or location separately, then connect the scopes, contents, and operating impacts so the overall file remains clear.

How do you document specialized equipment?

We identify the equipment, its function, location, condition, and relationship to the loss, then coordinate with qualified vendors or technical specialists when testing, repair, replacement, or recommissioning needs expert input.

Can business interruption be part of a large loss claim?

Potentially. Business income and extra expense coverage depends on the policy and circumstances. When it may apply, physical damage, repair timing, temporary measures, and financial records should be documented as parts of the same operational story.

What records are useful after a major property loss?

Useful records may include photographs, floor plans, property schedules, prior condition records, invoices, equipment lists, inventory reports, maintenance records, leases, financial statements, repair proposals, and receipts for emergency work.

Can you review a large loss claim that is already underway?

Yes. We can compare the existing estimates, inspections, reports, and inventories with current site conditions to identify documented scope gaps. Whether additional amounts are available depends on the policy and facts of the loss.

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