Who We Help

Contractors

Partner-level claim documentation and scope support for contractors working with policyholders.

No recovery, no fee · Licensed Florida adjusters

Joseph Aaron Soifer · Florida PA License #W868228

Contractors partnering with policyholders need accurate scopes, supplement support, and claim documentation that insurers accept — and that local building departments will approve. We collaborate with roofing, restoration, plumbing, and general contractors to build stronger claim files without competing for the construction work.

How We Work With Contractors

We complement your trade expertise with licensed adjusting, carrier negotiation, and claim-file organization. You stay focused on mitigation and rebuild while we document the loss the way adjusters and plan reviewers expect.

  • Scope review and supplement preparation after tear-out
  • Professional estimates carriers respect on residential and light commercial jobs
  • Policyholder representation so you are not stuck in the middle of coverage fights
  • Referral partnerships across Tampa Bay and Central Florida

Permit-Ready Documentation for Your Clients

Carriers push back when contractor estimates include work that is not tied to documented damage or when permit-driven items look like upgrades. We bridge that gap.

  • Photo logs and moisture maps that support line items you already priced
  • Code-related items separated from cosmetic repairs in the claim narrative
  • Alignment between your permit application and the insurer’s approved scope
  • Supplements filed when inspections reveal decking, framing, or MEP issues

When a Referral Makes Sense

Homeowners and commercial owners call contractors first after a loss. A referral to a public adjuster early can prevent a low initial settlement that leaves your client unable to fund permitted repairs.

  • Carrier estimate falls short of your licensed bid
  • Homeowner received a check but cannot pull permits with the amount offered
  • Multi-trade damage — roof, interior water, and contents together
  • Denied or delayed claim stalling your mobilization schedule
Client Stories

Policyholders and Partners Trust Your Claim Hero

Verified Google reviews from Florida clients and partners who worked with our public adjusters.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Baypillar Restoration
    Business 5 out of 5 stars

    I had the pleasure to work with Sam and Joe after hurricane Milton, they were very knowledgeable and helpful! I highly recommend “Your Claim Hero “

  • Sb Pro Roofing
    Business 5 out of 5 stars

    Samantha and her team are always the people I send my clients to when they have insurance claims that need to be delt with. They care, and they want to make sure your life easier.

  • Ryan Kearns
    5 out of 5 stars

    Elijah Long made a tough insurance claim feel easy. He’s knowledgeable, responsive, and truly goes to bat for his clients.

  • Cameron Letson
    5 out of 5 stars

    I had a great experience with Your Claims Hero. They made the entire roofing insurance claim process simple, kept me informed every step of the way, and helped me get money from my claim that I likely wouldn’t have received on my own. They were professional, responsive, and fought for a fair outcome. I highly recommend them to anyone dealing with an insurance claim. Joe and team were great!

  • Flo
    5 out of 5 stars

    Elijah is honest, upfront, and truly cares about helping his clients through difficult situations. If you have mold, water damage, or any restoration concerns, that's the time to get Elijah involved. He takes the time to walk you through every step of the process, making it simple, clear, and stress-free. His communication, expertise, and integrity set him apart. If you're facing a restoration issue, Elijah is the person you want on your side.

  • Savannah Seals
    5 out of 5 stars

    I cannot say enough good things about my public adjuster, Joe Soifer. From start to finish, he was absolutely amazing. His communication was consistent, clear, and reassuring throughout the entire process, and he always stayed on top of every detail of my claim. Joe’s dedication to his work truly shows. He went above and beyond to make sure everything was handled properly, and thanks to his expertise and persistence, my insurance claim was approved. That outcome wouldn’t have been possible without his guidance and hard work. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping their clients, I highly recommend Joe Soifer. He made what could have been a stressful process feel smooth and manageable. Thank you Joe!!!!!!!

  • Sam Wax
    5 out of 5 stars

    Elijah is amazing with his clients. He goes above and beyond making sure his clients are well taken care of. He is knowledgeable and genuinely cares!

  • Warren Harden
    5 out of 5 stars

    Joe and his team are Number one!!! He has helped a number of my clients with their Roofing claims, even after their initial denial. I couldn’t recommend Claim Hero enough!!!!!!

  • Krista Brooks
    5 out of 5 stars

    I have had the distinct honor and privilege to partner with Your Claim Hero Public Adjusters! Samantha was excellent to work with! She is a true professional and a strong advocate for your need! Look no further than Your Claim Hero! Ask for Samantha, she'll take excellent care of you!

  • Arlena Petrivelli
    5 out of 5 stars

    Elijah long is incredible with client communication and proficiency. Ive heard many horror stories about insurance companies refusing to pay out homeowners policies when disaster strikes. Now I have the perfect contact for my future real estate clients!!!

  • Zack Zayas
    5 out of 5 stars

    I have had several clients reach out to me looking to get a claim for there roof from the past hurricanes. I got in touch with Elijah Long and have sent him to 3-4 of my close friends and I haven’t heard a single complaint from them since. I will definitely be using this company for any of my future claims especially Mr Elijah!

  • Jerold Strahan
    5 out of 5 stars

    I can’t say enough great things about Elijah Long with Your Claim Hero. He has taken incredible care of my clients, and his communication, follow-through, and professionalism are truly next level. Elijah has honestly restored my faith in public adjusters. If you’ve ever felt that public adjusters weren’t a good fit because of past experiences—missed calls, empty promises, or lack of action—take a moment to call Elijah. He will absolutely shift your perspective back to a positive one. He separates himself from all the other “pesky” public adjusters who overpromise and underdeliver. What really stood out to me was when Elijah stepped in to help one of my clients right before leaving on a trip. He took time out of his afternoon, immediately went into work mode, and handled the situation without hesitation. That level of dedication made a huge difference for both me and my client. If you’re looking for someone who actually does what they say they’re going to do and truly advocates for the client, Elijah Long is the real deal.

  • Erick Cascante
    5 out of 5 stars

    I can’t say enough good things about My Claim Hero Public Adjusters — especially Elijah! From the very beginning, he was professional, responsive, and genuinely cared about helping me navigate my insurance claim. Elijah took the time to explain every detail, kept me updated throughout the process, and fought hard to make sure I got the settlement I deserved. What really stood out was how easy he made a stressful situation feel. His communication was top-notch, his knowledge was impressive, and he handled everything with honesty and integrity. It’s rare to find someone who combines expertise with genuine compassion, but Elijah does exactly that. If you’re dealing with an insurance claim, I highly recommend My Claim Hero — and definitely ask for Elijah. He’s the real deal and truly goes above and beyond for his clients!

  • Tampa Bay Carillon
    5 out of 5 stars

    Your Claim Hero Public Adjusters did an outstanding job assisting clients with their insurance claims. They truly go above and beyond to ensure people get fair payouts, especially after being left stranded by their insurance companies. Highly recommended!

  • Josh Reed
    5 out of 5 stars

    I had an excellent experience with this company on my roofing claim. Their team was professional, knowledgeable, and made the insurance process smooth and stress-free. Communication was great, the roof work was completed quickly with attention to detail, and I truly appreciated their honesty and dedication. I highly recommend them to anyone needing help with a roofing claim.

  • Steve Platthy
    5 out of 5 stars

    Your claim hero is amazing! I work with a local roofing company and every client I have ever sent them are thrilled with the results! If you want your claim approved, go to these guys!

  • Charles Washington
    5 out of 5 stars

    Joe and the team really came through for me after our insurance company some difficulties after we filed a claim. Not only did Joe take us through the process of solving are dilemma but insured that the funding compensated for the work that was required to complete the restoration from hurricane Milton. I highly recommend his services to anyone unfortunate enough to have needed services related to underpayment from their homeowners insurance. Thanks to Joe, Samantha, and Elijah we are extremely grateful

  • Ryan Pearson
    5 out of 5 stars

    Joe, Elijah, and Samantha @ Your Claim Hero go above and beyond to make sure you receive “white glove service” from start to finish. Not only did they do my roof, but I send all of my roofing clients there now too! Highly recommend these top tier professionals!

  • Jackie Bennett
    5 out of 5 stars

    Forty years as an insurance agent has taught me sometimes a client needs someone like Joe to help them in getting the settlement for their claim. As a public adjuster, Joe is the professional I would recommend to help you with a claim that should be covered by your insurance. If you’re still waiting on your insurance company to settle your claim, give Joe Soifer a call.

  • Margaret Galewski
    5 out of 5 stars

    As a local independent insurance agent, I don't really use public adjusters. Then I met Joe Soifer who is AMAZING! After Hurricane Ian, Joe signed on to help one of my clients with a carrier that went out of business leaving the insured to deal with the Florida Insurance Guarantee Association. My client was made whole again because of Joe and his willingness to take on the challenge of dealing with FIGA. I am so thankful that Joe was able to help my client through this very stressful time in their lives.

  • Bryttany Ditmar
    5 out of 5 stars

    Your Claim Hero is an incredible resource for anyone dealing with insurance claims. The team is knowledgeable, professional, and truly passionate about helping their clients navigate the process smoothly. They go above and beyond to make sure every detail is taken care of, and their commitment to customer satisfaction is second to none. Highly recommend reaching out to them if you want a team that genuinely has your back!

  • George Maize
    5 out of 5 stars

    Highly recommend! Joe and Samantha went above and beyond assisting us with our roof claim coordinating with the contractor, insurance company, and mortgage company. Very professional and knowledgeable.

  • Jon Starry
    5 out of 5 stars

    Joe is phenomenal. When it comes to advocating claims, there is no better than "Your Claim Hero Public Adjusters". The entire team here does an exceptional job of representing their clients & I can't recommend them enough!

  • Annie O'sullivan
    5 out of 5 stars

    I had a client going through a difficult claim process and wasn’t sure how it was going to turn out. She was scared, I connected her with Joe and he took the time to review ALL the details, explain what was happening and how it was going to affect her. He did all this with no financial gain, that’s the kind of person Joe is. He cares for his community

Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim

Frequently Asked Questions

Can contractors refer clients to you?

Yes. We welcome referrals from roofing, restoration, plumbing, and general contractors who want their clients to receive fair insurance settlements and permit-ready scopes.

Do you replace the contractor on the job?

No. We do not perform construction. We represent the policyholder on the insurance side while you handle mitigation and rebuild.

Can you use our estimate in the claim file?

Licensed contractor estimates are valuable supporting documents. We integrate them with our field documentation and carrier-facing estimates to build a complete file.

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(833) 724-4376
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Claim Help for Contractors

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