Privacy Policy

Information We Collect

When you submit our contact form, call our office, or request a claim review, we may collect your name, phone number, email address, property address, and details about your insurance claim.

Website Analytics and Session Replay

We use Google Analytics and PostHog to understand how visitors find and use our website. These services may collect page visits, referral information, device and browser details, button clicks, form interactions, and similar usage data through cookies or local storage. PostHog may also record privacy-masked website sessions so we can identify usability problems.

Form input values are masked in session recordings. We do not intentionally include names, email addresses, phone numbers, property addresses, or claim descriptions in analytics events.

How We Use Your Information

We use your information solely to respond to your inquiry, evaluate your claim, provide public adjusting services, and communicate with you about your file. We do not sell your personal information.

Sharing

We may share information with insurance carriers, contractors, engineers, or attorneys only as necessary to service your claim and with your knowledge.

Contact

Questions about this policy? Email intake@yourclaimhero.com, call (833) 724-4376, or review our terms of service.