Who We Help

HOA & Condo Associations

Association-wide storm, water, and structural claims for condo communities and HOA-managed properties.

No recovery, no fee · Licensed Florida adjusters

Joseph Aaron Soifer · Florida PA License #W868228

Condo and HOA claims involve master policies, unit-owner responsibilities, engineering reviews, and association-wide storm damage. Boards need clear documentation for members and vendors alike. We navigate that complexity so your association receives fair coverage for common elements while repair scopes align with the permits your community will need.

Florida Condominium Claims Adjuster

A Florida condominium claims adjuster must account for common elements, master policy duties, board communication, unit-owner overlap, reserves, special assessments, and phased restoration. We help boards and managers document the claim so the carrier sees the full association-wide loss.

  • HOA property damage claims involving roofs, plumbing stacks, common areas, clubhouses, pools, and building envelopes
  • Hurricane, water, mold, roof, and structural damage across multiple buildings or units
  • Board-ready documentation packages with photos, estimates, and status updates
  • Settlement assistance when carrier scopes do not match reserve impact or permitted repair needs

Association Claim Expertise

Florida condo associations face unique coverage and governance challenges after major losses, especially when multiple buildings share roofs, parking, and amenity structures.

  • Roof, building envelope, and common area damage
  • Storm events affecting multiple buildings in one community
  • Water intrusion through shared plumbing, windows, and stucco systems
  • Coordination between master policy claims and unit-owner HO-6 losses

Engineering, Permits, and Common-Area Rebuilds

Association repairs often require engineer letters, phased permitting, and member communication before work begins. Insurance estimates should reflect that process.

  • Structural and roofing scopes that survive association board review
  • Permit applications through city or county departments based on each building’s address
  • Phased restoration when only portions of a roof or facade are damaged
  • Pool, clubhouse, and parking structures with separate permit requirements
  • Documentation packages boards can share with members and reserve planners

How We Help Boards and Managers

We give boards a defensible claim file and keep communication focused on covered damage, realistic timelines, and settlement progress.

  • Independent inspections with photos boards can attach to meeting packets
  • Line-item estimates that separate common elements from unit interiors
  • Supplement strategy when destructive testing reveals hidden damage
  • Status updates suitable for property managers and association counsel
Client Stories

What HOA & Condo Associations Say

Verified Google reviews from Florida clients and partners who worked with our public adjusters.

5.0 152+ Google reviews , rated 5 out of 5 stars. View on Google.
  • Jorgie Marshall
    5 out of 5 stars

    The team at Your Claim Hero Public Adjusters is committed to helping residents get the most out of a claim. There is a thorough inspection and no detail is undone. They really took their time to ensure our community felt secure during a disaster. Thank you for helping our community.

  • Margaret Galewski
    5 out of 5 stars

    As a local independent insurance agent, I don't really use public adjusters. Then I met Joe Soifer who is AMAZING! After Hurricane Ian, Joe signed on to help one of my clients with a carrier that went out of business leaving the insured to deal with the Florida Insurance Guarantee Association. My client was made whole again because of Joe and his willingness to take on the challenge of dealing with FIGA. I am so thankful that Joe was able to help my client through this very stressful time in their lives.

  • Annie O'sullivan
    5 out of 5 stars

    I had a client going through a difficult claim process and wasn’t sure how it was going to turn out. She was scared, I connected her with Joe and he took the time to review ALL the details, explain what was happening and how it was going to affect her. He did all this with no financial gain, that’s the kind of person Joe is. He cares for his community

  • Arlena Petrivelli
    5 out of 5 stars

    Elijah long is incredible with client communication and proficiency. Ive heard many horror stories about insurance companies refusing to pay out homeowners policies when disaster strikes. Now I have the perfect contact for my future real estate clients!!!

  • Jerold Strahan
    5 out of 5 stars

    I can’t say enough great things about Elijah Long with Your Claim Hero. He has taken incredible care of my clients, and his communication, follow-through, and professionalism are truly next level. Elijah has honestly restored my faith in public adjusters. If you’ve ever felt that public adjusters weren’t a good fit because of past experiences—missed calls, empty promises, or lack of action—take a moment to call Elijah. He will absolutely shift your perspective back to a positive one. He separates himself from all the other “pesky” public adjusters who overpromise and underdeliver. What really stood out to me was when Elijah stepped in to help one of my clients right before leaving on a trip. He took time out of his afternoon, immediately went into work mode, and handled the situation without hesitation. That level of dedication made a huge difference for both me and my client. If you’re looking for someone who actually does what they say they’re going to do and truly advocates for the client, Elijah Long is the real deal.

  • Steve Platthy
    5 out of 5 stars

    Your claim hero is amazing! I work with a local roofing company and every client I have ever sent them are thrilled with the results! If you want your claim approved, go to these guys!

Our Simple Process

How Do We Get You the Highest Settlement Possible?

No Recovery No Fee. If we aren't successful, you owe us nothing.

  1. Step 01

    Contact Us

    Fill out our online form or give us a call. The application takes about five minutes; share basic claim details and you're on your way to the payout you deserve.

  2. Step 02

    Free Inspection & Analysis

    Our team schedules an on-site inspection. We document every detail, and often uncover damage you may have overlooked.

  3. Step 03

    We Go to Work

    We build a detailed Xactimate estimate, negotiate with your insurer, and handle mediation or appraisal. You stay informed 100% while we carry the workload.

  4. Step 04

    You Get Paid

    Settlement complete, you get paid. Repair, rebuild, or move on with control back in your hands and this claim behind you.

It's so easy to get started.

Start My Claim

Frequently Asked Questions

Can a public adjuster help with Florida HOA property damage claims?

Yes. We document association-wide damage, separate common elements from unit-owner issues, coordinate board and manager communication, and negotiate with the carrier on the master policy claim.

Who hires the public adjuster — the association or individual owners?

Typically the condo or HOA association engages us for master policy claims affecting common property. Unit owners may hire us separately for HO-6 or personal property losses inside their units.

Can you work with our association engineer and roofing contractor?

Yes. We integrate engineer reports and contractor bids into the insurance file so the carrier sees the same scope your board is being asked to approve.

What if only one building in our community was damaged?

We document that building’s loss while identifying shared systems — drainage, parking, landscaping — that may still belong in the association claim.

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(833) 724-4376
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Claim Help for HOA & Condo Associations

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